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Why B&D Rockeries?For over 30 years we have guaranteed our work to the satisfaction of our customers. We offer free estimates and free consultation. We promise that you can count on B&D Rockeries as one of the most trusted and experienced rockery retaining wall companies in the Northwest.
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SHIPPING POLICY
We will ship our products to you through our trucking department. Please contact us if you have any questions!
FREIGHT SERVICES
The time of delivery will be determined by the agreement reached between B&D Rockeries and you as a customer.
FREIGHT CHARGES
You will be charged the exact amount shown in your shopping cart. For some orders, you may need to place your order via phone in order for us to custom quote your shipping charges.
SHIPPING ERRORS
Your total shipping costs will be exactly those shown on the shopping cart web page or given over the phone. Regardless of where you receive your shipping quote, you will be charged that amount for shipping and there will be no refunds given based on a misunderstanding of shipping.
UNDELIVERABLE PACKAGES
Undeliverable merchandise or Unclaimed merchandise will be given a return shipping fee equal to the original shipping amount in addition to the original shipping charges to cover the fees assessed to B&D Rockeries for returning the package. If the customer requests the package to be re-shipped to them the original shipping charges must again be paid.
EXPEDITED SHIPMENTS
If you need an expedited shipment please call us immediately and we will do our best to accommodate you.
NOTIFICATION
B&D Rockeries will email you a tracking number at any time if available!
RETURN POLICY
Returns, or partial returns, will be charged the original shipping price as well as a handling charge determined by the amount and type of merchandise.
REFUNDS
A refund at cost per unit of the merchandise itself will be given.
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